NetTech Consultants is a Jacksonville Florida based provider of B2B IT support To Jacksonville area businesses. NetTech serves clients ranging from boutique medical and legal practices to enterprise hospitals like Baptist Medical with headcounts ranging from 10 to 500. Contact NetTech today for job done right IT Support.
Daniel Kane Rich
Director of Client
Jacksonville FL IT Support For Your Mission Critical Systems
Downtime and other IT related disruptions can be a major issue in a multi-employee business. Protecting your mission critical systems with the proper IT support becomes very cost effective when compared to the alternative of risking costly outages, employees who are unable to work, or worse no backup resulting in the loss of critical data.
NetTech Consultants is an experienced provider of IT Support for established businesses with complex operations and a variety of mission critical systems ranging from accounting software, to patient check in portals, to document repositories. At NetTech Consultants we take pride in providing best in class IT Support to Jacksonville Metro businesses.
Our Service Desk is Available:
IT Support You Can Trust
At NetTech Consultants, we actively listen to our customers. We include a feedback mechanism on every IT Support ticket that comes through our help desk and have maintained over a 97% customer satisfaction rate as reported by the stakeholders directly affected by our work. That's IT Support you can trust.
If your currently working with an IT Support provider that's not up to par, you may be frustrated with the inability to even get someone on the phone or otherwise get a response your inquiry. At NetTech Consultants we've maintained a 15 minutes or less response time for our customer help desk tickets, as tracked by our own internal systems.
What Customers Say About Our Jacksonville FL IT Support Services
"Great technicians, very knowledgeable couldn't ask for a better tech support than NetTech. Very appreciative of their work and support. Help-desk always helpful in getting me to the right tech that knows my system."
GW – August 2020
"NetTech has truly been a breath of fresh air, they are always responsive!"
KA – September 2020
"Super fast turnaround. Thank you! Very impressed with the service."
JW – August 2020
"Excellent service! thanks for timely response."
LZ – September 2020
We start with a discovery process to determine what the IT support pain points are and the state of your systems.
We work to put the necessary agreements in place to ensure accountability and scope on both sides of the relationship.
After the necessary contracts are in place we get right to work fixing the burning IT Support issues affecting your operations.
After the critical IT problems are solved we continue to monitor, maintain, and improve the health of your systems and operations with ongoing IT Support & maintenance.
Contact NetTech Today
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