Blog Posts In Category: IT Strategy

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How do I fix ‘upload blocked’ errors in SharePoint and OneDrive?

By Ryan Drake / July 30, 2025

If you see an “upload blocked” error in SharePoint or OneDrive, it usually means your Microsoft 365 apps and OneDrive are signed in with different accounts. The quickest fix? Make sure you’re signed into both OneDrive and your Office apps with the same account. That step alone solves the problem most of the time. Sometimes,…

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Should my business use SharePoint or OneDrive for file storage?

By Ryan Drake / July 29, 2025

When it comes to storing business files in Microsoft 365, most teams end up choosing between SharePoint and OneDrive. Both are solid options, but they really serve different needs. If you want a spot for personal file storage, OneDrive fits the bill. SharePoint, though, works better for team collaboration and shared projects. We talk to…

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Does my small business need antivirus if we use Microsoft Defender?

By Ryan Drake / July 28, 2025

A lot of small business owners wonder if Microsoft Defender alone can keep their systems safe. For most small businesses, Microsoft Defender for Business does a solid job as the main antivirus solution. It brings threat detection, ransomware protection, and endpoint security—definitely a step up from the basic antivirus tools you’ll find in Windows. Still,…

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Office 365 installation hangs or doesn’t progress

By Ryan Drake / July 25, 2025

When Office 365 gets stuck during installation, it can really feel like nothing’s moving forward. Usually, the problem comes from system processes, your internet connection, or security settings messing with the setup. The upside? Most of these issues have simple fixes, so you don’t need to sit around forever waiting for that progress bar. We…

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Unable to sign in to Office 365 (even with correct password)

By Ryan Drake / July 24, 2025

Trying to sign in to Office 365 with the right password, but still getting blocked? That’s annoying, and it happens more often than you’d think. Usually, the culprit isn’t the password itself. Instead, cached credentials, account sync hiccups, or outdated authentication settings tend to cause these headaches. The upside? You can usually spot and fix…

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Office shows “not licensed” or activation error

By Ryan Drake / July 23, 2025

When Microsoft Office flashes a “not licensed” or activation error, it can throw a wrench in your day—especially if you need Word, Excel, or Outlook right away. Usually, this message pops up because your subscription expired, your account isn’t linked right, or the software didn’t activate properly. The upside? Most of these problems have a…

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Teams messages fail to load or calls drop unexpectedly

By Ryan Drake / July 22, 2025

When Microsoft Teams messages just won’t load or calls drop out of nowhere, it throws a wrench into your day and slows everyone down. Usually, these headaches come from network hiccups, software bugs, or devices that just aren’t playing nice—but with the right troubleshooting, you can sort most of them out. Figuring out what’s causing…

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Office documents not syncing to OneDrive

By Ryan Drake / July 21, 2025

When Office documents won’t sync with OneDrive, it throws a wrench into your workflow and adds a layer of frustration nobody needs. Usually, the main culprits are issues with the OneDrive sync client, hitting storage limits, or network problems that stop files from updating the way they should. Figuring out why this happens is the…

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Outlook can’t send or receive emails in Office 365

By Ryan Drake / July 18, 2025

Outlook in Office 365 sometimes just refuses to send or receive emails, and there are a bunch of reasons why. Maybe the network drops, the mailbox fills up, or something’s off in the account settings. If Outlook won’t deliver or receive messages, it’s usually because of a connectivity hiccup, a configuration slip, or some kind…

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Microsoft 365 network connectivity test fails

By Ryan Drake / July 17, 2025

When the Microsoft 365 network connectivity test fails, it usually means there’s a problem somewhere between your device, your local network, and Microsoft’s cloud. A failed test means something is blocking or disrupting the connection, and fixing it is key to getting reliable access to Microsoft 365 apps again. These failures can slow down your…