Blog Posts In Category: IT Strategy

ChatGPT Cybersecurity Risks and Impacts

By Sam Harding / February 1, 2023

Artificial Intelligence (AI) has revolutionized many aspects of modern life, with applications in customer service and support, education and training, and virtual personal assistants. AI-based chatbots, in particular, have grown popular thanks to their ability to simulate human conversations and provide human-like responses through text box services and voice commands. Going by recent developments, ChatGPT seems to be…

ITSM reporting - Businessman using a laptop and digital tablet to generate IT reports.

What is IT Service Management (ITSM)

By Sam Harding / December 1, 2022

Tech businesses need to deliver the best quality IT services to end users. There’s no better way to do so than having an IT partner to help your company design, manage, and improve the quality of services provided to end-users. IT service management (ITSM) is the strategic approach business leverage to improve how they use their IT…

next gen antivirus solutions

Why Your SMB Needs Next-Generation Antivirus

By Sam Harding / September 22, 2022

When people mention malware attacks, we tend to assume that larger organizations are the primary target. However, that couldn’t be further from the truth because SMBs are equally lucrative targets. According to a recent report, 52% of SMBs suffered a cyberattack in 2021. More worryingly, 60% of SMBs are likely to close shop within six…

Using Microsoft Defender - Hand of a person typing on a computer keyboard, showing computer security icons.

Is Microsoft Defender Enough to Secure Your PC?

By Sam Harding / August 11, 2022

If you have just acquired a new Windows PC, you are probably wondering whether you should also buy third-party antivirus software to protect against numerous threats from malware and other viruses. The good news is that both Windows 10 and Windows 11 now come with their own antivirus known as Microsoft Defender Antivirus or Windows…

Group of business owners using cloud computing services to manage important business database.

Cloud Computing, On-Premise, And Hybrid Cloud: What You Need to Know

By Sam Harding / February 23, 2022

When choosing service technology, you have three options: cloud computing, hybrid, and on-premise. However, deciding between the three options is complex and more complicated when you consider the number of vendors and providers to choose from. Understanding the three solutions helps you select the most appropriate for your business.  Cloud Computing Cloud computing is an…

Group of colleagues using Azure DevOps services to maintain the production software of their business.

How Manufacturers Can Benefit from Azure DevOps

By Sam Harding / January 1, 2022

Azure DevOps is gaining popularity across different sectors, thanks to its ability to create a collaborative culture. The manufacturing sector has largely embraced this cloud-based innovation to streamline processes, improve efficiency, as well as scale production. All manufacturers need a data-centric approach, and the Azure DevOps approach seems to get it right. If you are…

Team of business professionals in an office using a laptop device to check on Office 365 outsourcing features.

7 Reasons Why You Should Outsource Office 365 Administration & Support

By Sam Harding / July 15, 2021

Migrating to Office 365 is probably an easy choice for you. After all, the application provides efficient infrastructure management, enhanced mobile access to information, and cost reduction. It is also tested and proven, with over 200 million commercial entities.  However, migrating to Office 365 is just the beginning of your digital transformation. That makes planning for…

Doctor using a laptop in a hospital setting to access his patient records.

Sharing Patient Records Between Field Locations Without Compromising Security

By Sam Harding / March 15, 2021

Maintaining HIPAA compliance is among the most important considerations of a medical business. Whether you are a hospital, clinic, or a secondary business that serves the health industry, we know that patient records security is a top priority. Patient data must be protected in compliance with HIPAA regulations. For a small medical operation with a…

Young black programmer meeting regulation software upgrade compliance by upgrading software on a PC in the office.

Software Upgrade Compliance Should Be Your Top IT Priority

By Sam Harding / December 9, 2020

In order to do business in today’s economy, companies must meet regulatory upgrade compliance. You need PCI DSSS compliance to handle payments. You need GDPR compliance to have European customers. In the medical field, HIPAA is the leading regulatory order. Every aspect of your business must uphold or fall into compliance, especially your software. Today,…

it professionals collaborating over how to reduce human errors in an smb

6 Techniques to Reduce the Risk of Human Error in Network and Computer Security

By Sam Harding / November 16, 2020

Maintaining network security and computer security in today’s cyber environment is a big task. Even individuals without a company to worry about must constantly remain on their toes. In the business world, every company that handles data (aka everyone) is a target for today’s hackers. From a handful of credit-card numbers to reams of private…