Managed
IT Support &
Cybersecurity
For Small Business

Outsource Your IT Headaches, Secure Your Organization, And Start Winning The Arms Race In Technology

Managed IT Support You Can Trust

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Customer Satisfaction Rating

At NetTech Consultants, we actively listen to our customers. We include a feedback mechanism on every IT Support ticket that comes through our help desk and have maintained over a 97% customer satisfaction rating as reported by the stakeholders directly affected by our work. That's IT Support you can trust.

Minutes, Average Response Time

If you're currently working with an IT Support provider that's not up to par, you may be frustrated with the inability to even get someone on the phone or otherwise get a response to your inquiry. At NetTech Consultants, we've maintained 15 minutes or less response time for our customer help desk tickets, as tracked by our own internal systems.

What Customers Say About Our Managed IT Support Services

"Great technicians, very knowledgeable couldn't ask for a better tech support than NetTech. Very appreciative of their work and support. The help-desk always is helpful in getting me to the right tech that knows my system."

"NetTech has truly been a breath of fresh air, they are always responsive!"

"NetTech is a standout company that delivers exceptional services. Their team combines technical expertise with a customer-centric approach, ensuring top-notch support and tailored solutions. Prompt responses and efficient problem solving make them a trusted partner for all of our IT needs. Highly recommended!"

"Super fast turnaround. Thank you! Very impressed with the service."

"NetTech offers incredible value for day-to-day operations, with fast response times and proactive approaches to resolving problems. The team is very personable and are committed to your success. If you're looking for an IT company that is reliable and knowledgeable, then look no further"

"Excellent service! thanks for timely response."

5/5

Get Ready For The Future Of Work

In an increasingly digital world, companies that can leverage and manage today's technology are at a significant competitive advantage in the marketplace.  NetTech's team of technology consultants can help you implement and get the most out of Microsoft Office 365 cloud products.  Learn more about how you can store your documents in the cloud and access them seamlessly from any device.  Our consultants can advise you on how to leverage Office 365 to become more productive, more collaborative, and increase employee satisfaction.

Managed IT Support Content
From The NetTech Blog

Want to learn more about how NetTech can help? Browse some of our recent information technology thought leadership articles below or visit the blog.

Jacksonville technology conferences - Male IT professional discussing latest IT developments.

Jacksonville Technology Conferences to Attend in 2024

Technology conferences can make a huge difference for your company. There is no true substitute for the face-to-face networking and professional development a good conference can offer. If you are in the Jacksonville area, you can attend some fantastic technology ...
Smiling multiethnic colleagues work on laptop together to handle IT challenges

Most Common IT HelpDesk Issues MSPs Support

Is your organization being plagued with lost time spent troubleshooting some of the most common IT helpdesk issues? Growing organizations often find themselves in a death spiral of technology issues going ignored and starting to chew up the time of ...
Proper IT lifecycle management - Group of employees in an office working on their own computers to accomplish tasks.

What Is IT Lifecycle Management?

Every part of your IT system has a limited lifespan: a period of time during which it is genuinely useful and beneficial to your company. If you fail to keep up with the lifecycle of your hardware, you may quickly ...
Switching MSPs - MSPs in an office using a computer while discussing services.

10 Signs It’s Time To Switch MSPs and Get More From Your IT Company

Are you wondering if it's time to Switch MSPs? Your business's managed IT service provider (MSP) plays a key role in streamlining a wide range of ongoing tasks and responding to significant problems. Working with an MSP with a limited ...
Preventing MFA bypass attack - Businessman entering verification code on a smartphone.

Random Verification Code Texts and MFA Bypass Attacks

Have you ever glanced at your phone and found a string of random verification code texts lighting up your screen? If so, you might be wondering what's up with that. Before you enter that verification code or hit that "approve" ...
Partnering with a managed IT services provider - Female employee using a computer to perform tasks.

Why Choose Managed IT Services?

Is your SMB still relying on an in-house IT team to maintain your systems? It may be time to consider a change. Most small and medium-sized businesses (SMBs) aren't equipped to keep up with the current pace of innovation. As ...

MEET YOUR IT DEPARTMENT

Make the smart choice and moved to managed services and get access to a complete IT department. Avoid the hassles, difficulties, and cost inefficiencies of hiring catch-all generalists in-house.

Virtual CIO

Get access to a virtual CIO to guide your technology strategy and provide strategic leadership. Your dedicated consultant provides you with tactical guidance during quarterly technology planning reviews and during IT projects.  See our post on Virtual CIO benefits.

IT Manager
Network Administrator
Cybersecurity Analyst
IT Procurement Analyst
IT Service Desk

WHAT YOU’LL GET
WHEN YOU Choose NetTech As Your Managed IT Support Partner

Managed Help Desk

IT support, is there for you when you need it. Speak with a technician, send an email for support, or log into your company’s web portal.

Managed Patching

Keeping your PCs and Desktops up to date, while maintaining availability, with our managed patching best practices and automated white-listing.

Managed IT INTELLIGENCE

Monthly or on-demand reports help us stay on top of support trends and where gaps need to be filled.

MANAGED DISASTER RECOVERY

When an IT disaster strikes, are you prepared? Rest assured with constant testing of your Disaster Recovery System.

Managed CLOUD SOLUTIONS

We have the unique capability of customizing cloud solutions for your company. We have experts on staff in Citrix, VMWare, Office 365, and more.

Managed Network Monitoring

Rest easy knowing your systems are always on and always available.  Your systems are monitored by our network operations center (NOC).

Managed IT Assets

Keep track of all your IT assets in one easy place. Pull reports at any time to show you what you have and who is using it.

Managed THREAT PROTECTION

Utilizing a multilayered threat protection system, we’ll keep you ahead of the hackers and malware to secure your sensitive data.

MANAGED BACKUPS

Ensure your data backups run smoothly and that you can rely on them when you need them with our managed IT services.

EXPERT ADVICE

All accounts are assigned their own consultant who will help with budgeting, new technology initiatives, and more to ensure your company is on the right technology path.

NetTech Consultants, Inc

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"NetTech helps supplement our internal IT resources and keep our systems secure.  They were able to help patch security vulnerabilities, demonstrate compliance, and create more competitive responses in our due diligence packages and RFPs."

 recommend a managed service provider in jacksonville

Director Of Compliance
Padgett Law Group