Blog Posts In Category: Buying IT Services

Dupuy Group Case Study: Switching to Managed IT in Jacksonville

By Ryan Drake / August 31, 2026

The Dupuy Group, a Jacksonville warehousing and logistics firm, was losing hours to broken IT. Here is what changed after they switched to NetTech.

Jacksonville Healthcare IT Case Study: From Unresponsive Support to Stable Operations

By Ryan Drake / August 31, 2026

A Jacksonville healthcare organization left a slow IT provider for NetTech. The network settled down, and clinical work stopped waiting on tickets.

Managed IT vs. Hiring Internal IT Staff: A Cost Comparison

By Ryan Drake / August 31, 2026

A worked example of three in-house IT salaries versus a managed IT retainer, and why the sticker prices are not the whole decision.

How NetTech Uses Talent Optimization to Hire and Promote

By Ryan Drake / August 31, 2026

Ryan Drake on matching people to roles: personality profiles, manager training, and cognitive testing for engineers.

NetTech’s Values-Based System (What We Expect of Each Other)

By Ryan Drake / August 31, 2026

NetTech’s mission, four operating values, and what managers owe the team, from the company’s internal constitution.

Best Cybersecurity Companies in Jacksonville, FL (2026)

By Ryan Drake / August 25, 2026

An honest 2026 comparison of Jacksonville cybersecurity companies. NetTech names competitors, what each is good for, and how to tell a real security practice from a footer line.

Best Managed IT Service Providers in Jacksonville, FL (2026 Guide)

By Ryan Drake / August 18, 2026

A Jacksonville insider’s guide to the best managed IT service providers in 2026. Compare local MSPs for IT support, co-managed IT, Microsoft 365, and more.

Common Service Pitfalls of IT Providers

By Ryan Drake / September 7, 2024

The low barrier to entry required to provide IT services to small businesses means there are a ton of providers in the market.   What are some common pitfalls that businesses suffer through when they work with an under performing IT service provider?  What does good look like?   Why are the providers under performing? Jacksonville business?…

Most Common IT HelpDesk Issues MSPs Support

By Sam Harding / December 19, 2023

Is your organization being plagued with lost time spent troubleshooting some of the most common IT helpdesk issues? Growing organizations often find themselves in a death spiral of technology issues going ignored and starting to chew up the time of non-technical resources in leadership positions that have more important tasks to focus on. These issues…

10 Signs It’s Time To Switch MSPs and Get More From Your IT Company

By Sam Harding / October 25, 2023

Are you wondering if it’s time to Switch MSPs? Your business’ managed IT service provider (MSP) plays a key role in streamlining a wide range of ongoing tasks and responding to significant problems. Working with an MSP with a limited skill set may be more detrimental than helpful. In fact, approximately 80% of business owners indicated that…