Company Updates

ChatGPT Cybersecurity Risks and Impacts

By Jacksonville IT Expert / February 1, 2023 /

Artificial Intelligence (AI) has revolutionized many aspects of modern life, with applications in customer service and support, education and training, and virtual personal assistants. AI-based chatbots, in particular, have grown popular thanks to their ability to simulate human conversations and provide human-like responses through text box services and voice commands. Going by recent developments, ChatGPT seems to be…

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ITSM reporting - Businessman using a laptop and digital tablet to generate IT reports.

What is IT Service Management (ITSM)

By Jacksonville IT Expert / December 1, 2022 /

Tech businesses need to deliver the best quality IT services to end users. There’s no better way to do so than having an IT partner to help your company design, manage, and improve the quality of services provided to end-users. IT service management (ITSM) is the strategic approach business leverage to improve how they use their IT…

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Male virtual CIO performing IT-related tasks for a company.

What is a Virtual CIO, and How Can One Help You?

By Jacksonville IT Expert / October 28, 2022 /

According to Zippia, there are over 62, 342 Chief Information Officers (CIOs) presently employed in the U.S. In a time where almost all businesses, from startups to enterprises, increasingly rely on IT for success, the role of a Chief Information Officer (CIO) is critical. CIOs play a critical role in bridging an organization’s business objectives and IT resources, ensuring…

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next gen antivirus solutions

Why Your SMB Needs Next-Generation Antivirus

By Jacksonville IT Expert / September 22, 2022 /

When people mention malware attacks, we tend to assume that larger organizations are the primary target. However, that couldn’t be further from the truth because SMBs are equally lucrative targets. According to a recent report, 52% of SMBs suffered a cyberattack in 2021. More worryingly, 60% of SMBs are likely to close shop within six…

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Using Microsoft Defender - Hand of a person typing on a computer keyboard, showing computer security icons.

Is Microsoft Defender Enough to Secure Your PC?

By Jacksonville IT Expert / August 11, 2022 /

If you have just acquired a new Windows PC, you are probably wondering whether you should also buy third-party antivirus software to protect against numerous threats from malware and other viruses. The good news is that both Windows 10 and Windows 11 now come with their own antivirus known as Microsoft Defender Antivirus or Windows…

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Benefits of outsourcing IT support - IT professionals discussing business operations in an office.

Why Outsourcing IT Makes Sense in a Recession

By Jacksonville IT Expert / July 30, 2022 /

Unless you’ve been living under a rock, you know too well that we’re currently in the middle of a bear market. Investment prices, which were rather stable and holding their own at the beginning of the year have, unfortunately, reached their lowest level since the onset of the pandemic. Simply put, we’re standing at the edge of…

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it procurement professionals working

How to Streamline IT Procurement With NetTech Consultants

By Jacksonville IT Expert / June 20, 2022 /

IT procurement is the ongoing activity of acquiring IT assets to achieve organizational objectives and improve efficiency. In Small and Midsized Businesses (SMBs) that are constantly growing, IT procurement is unavoidable, thus, a vital step. For you to gain the most out of your IT expenditure, your IT strategy and procurement should constantly match organizational…

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Group of medical professionals in an office having a meeting about their facility's business continuity management.

Business Continuity Management For Hospitals and Healthcare

By Jacksonville IT Expert / May 16, 2022 /

As a leading healthcare investor in Jacksonville, Florida, you need to be aware of this sector’s threats. Lately, the medical industry has seen ransomware attacks and other cyber challenges such as business email compromises, insider cyber threats, data breaches, and Distributed Denial-of-Service (DDOS). The healthcare industry should be the last sector that cybercriminals should attack,…

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Group of business owners using cloud computing services to manage important business database.

Cloud Computing, On-Premise, And Hybrid Cloud: What You Need to Know

By Jacksonville IT Expert / February 23, 2022 /

When choosing service technology, you have three options: cloud computing, hybrid, and on-premise. However, deciding between the three options is complex and more complicated when you consider the number of vendors and providers to choose from. Understanding the three solutions helps you select the most appropriate for your business.  Cloud Computing Cloud computing is an…

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Male lawyer using a tablet computer in his office - an idea of strengthening cybersecurity measures for law companies.

Top 6 Cybersecurity Vulnerabilities for Law Firms

By Jacksonville IT Expert / February 1, 2022 /

Law firms are increasingly becoming lucrative targets for cybercriminals. They collect and store tons of sensitive data, including tax returns, intellectual property information, and valuable corporate data. Simply put, lawyers have access to intellectual property, trade secrets, and figurative skeletons in their clients’ closets. To an average person, the files on an attorney’s computer are essentially…

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