Blog Posts In Category: IT Strategy

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OneDrive sync errors or files missing

By Ryan Drake / July 16, 2025

OneDrive sync errors and missing files can really throw off your workflow. It’s frustrating when you can’t find important documents right where you left them. Usually, these problems come from sync failures, account mismatches, or storage limits that stop files from updating like they should. Figuring out what’s behind these issues is the first step…

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Outlook Stuck as “Working Offline” and Not Connecting

By Ryan Drake / July 15, 2025

When Outlook flashes that dreaded “Working Offline” status, it can throw your whole day off. Usually, this means something’s up with your settings, your internet, or maybe a conflict in your Outlook profile. The upside? You can bring Outlook back online by sorting out account issues, fixing your profile, or rebuilding the data files. We…

How to fix Outlook not receiving emails in Office 365

By Ryan Drake / July 14, 2025

When Outlook in Office 365 suddenly stops pulling in new emails, your whole workflow can get thrown off. It’s frustrating, right? If Outlook is not receiving emails in Office 365, follow these steps to troubleshoot and fix the issue: You’ll want to figure out the real cause before trying random fixes. Outdated software, corrupted profiles,…

What To Do if an Employee Clicked on a Phishing Email

By Ryan Drake / July 11, 2025

Phishing emails remain one of the top cybersecurity risks for businesses. Acting quickly helps limit damage, prevent data theft, and keep threats from spreading across your company. If an employee clicks a phishing email, take these immediate steps: In this guide, we walk through exactly what to do after a phishing click—covering immediate response, containment,…

Why is OneDrive not syncing files between devices?

By Ryan Drake / July 10, 2025

OneDrive may not sync files between devices due to common issues like internet connectivity problems, full storage, outdated apps, incorrect sync settings, or account/login errors. When OneDrive stops syncing, you might notice missing files, error messages, or changes not appearing across devices. Top reasons OneDrive won’t sync files: To fix OneDrive sync issues, check your…

How to set up multi-factor authentication (MFA) for Microsoft 365

By Ryan Drake / July 9, 2025

Multi-factor authentication is one of the best security measures you can put in place to protect your Microsoft 365 accounts from unwanted access. To enable multi-factor authentication (MFA) for Microsoft 365, follow these steps: Rolling out MFA everywhere can feel like a headache, especially when you’re juggling user convenience and keeping things running smoothly. This…

Should my small business switch from Google Workspace to Microsoft 365?

By Ryan Drake / July 8, 2025

Switching from Google Workspace to Microsoft 365 can benefit small businesses that need advanced productivity tools, stronger security, and better integration with Microsoft services. Microsoft 365 offers familiar desktop apps (like Word, Excel, and Outlook), more robust compliance features, advanced security controls, and unified collaboration through Microsoft Teams and SharePoint. Key considerations when deciding to…

The best way to manage passwords for a small business team

By Ryan Drake / July 7, 2025

The best way to manage passwords for a small business team is to use a business-grade password manager. A password manager gives your team a secure, centralized vault for storing, sharing, and managing credentials. With features like admin controls, secure password sharing, and multi-factor authentication, password managers eliminate risky habits like using spreadsheets, emailing passwords,…

How to Recover Permanently Deleted Emails in Outlook

By Ryan Drake / July 4, 2025

Accidentally deleting important emails in Outlook can really make your heart race, especially if those messages hold crucial business details or personal info. A lot of people assume that once you clear out emails from the Deleted Items folder, they’re gone for good. But, actually, that’s not always true. To recover permanently deleted emails in…

Why does my small business Wi-Fi keep disconnecting?

By Ryan Drake / July 3, 2025

Small business Wi-Fi frequently disconnects due to network congestion, signal interference, outdated equipment, poor router placement, or too many connected devices. Other common causes include old router firmware, bandwidth limits, physical obstacles, and interference from neighboring networks or electronics. Top reasons your small business Wi-Fi keeps dropping: To fix unstable Wi-Fi, check for interference, update…