NetTech Consultants Blog

How to stop business emails from going to customers’ spam folders

By Ryan Drake / July 2, 2025
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When your legitimate business emails end up in customers’ spam folders, you suddenly face communication barriers that can damage client relationships and hurt your bottom line. About 20% of real emails get filtered as spam, which means missed opportunities and frustrated customers who never see important messages about services, invoices, or project updates. To prevent…

When should a small business hire an IT support provider?

By Ryan Drake / July 1, 2025
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Small businesses have to make a tough call on when to bring in professional IT support. That decision can shape how smoothly things run. A small business should hire an IT support provider when technology problems start causing frequent downtime, security risks become hard to manage, or employees spend more time fixing tech issues than…

How to set up a VPN for employees working remotely

By Ryan Drake / June 30, 2025
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Remote work isn’t going anywhere, and with more people logging in from home, secure network access has become a major priority for businesses. To set up a VPN for remote employees, choose the right VPN solution for your business (remote access, cloud-based, or SD-WAN), deploy a secure VPN server, configure strong authentication (like multi-factor authentication),…

Do I need a firewall or VPN for my small business?

By Ryan Drake / June 27, 2025
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Small businesses deal with constant cybersecurity threats, so network protection really isn’t optional anymore. Most small businesses need both a firewall and a VPN to protect against cybersecurity threats. A firewall filters incoming and outgoing network traffic, blocking unauthorized access to your business systems. A VPN (virtual private network) encrypts your company’s data as it…

workstations that need to be upgraded to windows 11

Prepare Your Business for Windows 10 End of Life: What You Need to Know

By Ryan Drake / November 20, 2024
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The countdown is on: Windows 10 will reach its end of life on October 14, 2025. For businesses relying on this operating system, it’s critical to understand what this transition means and how to prepare. In this article, we’ll explain why the end of support for Windows 10 matters, the risks of sticking with outdated…

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Why IT Disaster Recovery Testing is Critical for Business Continuity

By Ryan Drake / November 12, 2024
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Disasters—whether natural or man-made—can strike without warning. For businesses, the impact of system downtime or data loss is immediate and costly. The only way to ensure your business can recover quickly is by regularly testing your IT disaster recovery plan. Testing identifies weaknesses before they become critical, ensuring your systems and processes are ready to…

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The Cost of Poor IT Support: The Impact on Business Outcomes

By Ryan Drake / September 18, 2024
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In today’s fast-paced business environment, the efficiency and reliability of IT support are critical to the success of any organization. Yet, many businesses underestimate the significant impact that poor IT support can have on their operations. This blog post will explore the business outcomes of inadequate IT support, backed by calculations on time spent by…

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How SMBs Are Leveraging AI To Create Value

By Ryan Drake / September 18, 2024
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Believe it or not, this article is not written by Artificial Intelligence (AI), there is currently an explosion of content being generated by Large Language Models (LLMs) with ChatGPT being one of the most popular being trained on vasts amount of data in an attempt to return expert data in any domain. I personally have…

it guy struggling with meeting client demands

Common Service Pitfalls of IT Providers

By Ryan Drake / September 7, 2024
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The low barrier to entry required to provide IT services to small businesses means there are a ton of providers in the market.   What are some common pitfalls that businesses suffer through when they work with an under performing IT service provider?  What does good look like?   Why are the providers under performing? Typical IT…

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Disaster Recovery: Preparing Your Business for Hurricane Season

By Ryan Drake / July 8, 2024
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This post was developed in conjunction with Mike Buresh Chief Meteorologist with Action News Jax. Here we are. It’s hurricane season. It’s that time of year when you see all the news about hurricane parties, filling ice chests, generator mishaps and long lines at the gas station.  This article isn’t about when to evacuate; it…