IT Support You Can Trust
At NetTech Consultants, we actively listen to our customers. We include a feedback mechanism on every IT Support ticket that comes through our help desk and have maintained over a 97% customer satisfaction rating as reported by the stakeholders directly affected by our work. That's IT Support you can trust.
If you're currently working with an IT Support provider that's not up to par, you may be frustrated with the inability to even get someone on the phone or otherwise get a response to your inquiry. At NetTech Consultants, we've maintained 15 minutes or less response time for our customer help desk tickets, as tracked by our own internal systems.
IT Support Capabilities
Learn more about how we can help your team members stay productive and get the support they need. Click each icon to learn more.
What Customers Say About Our IT Support Services
"Great technicians, very knowledgeable couldn't ask for a better tech support than NetTech. Very appreciative of their work and support. Help-desk always helpful in getting me to the right tech that knows my system."
GW – August 2020
"NetTech has truly been a breath of fresh air, they are always responsive!"
KA – September 2020
"Super fast turnaround. Thank you! Very impressed with the service."
JW – August 2020
"Excellent service! thanks for timely response."
LZ – September 2020
Get Ready For The Future Of Work
In an increasingly digital world, companies that can leverage and manage today's technology are at a significant competitive advantage in the marketplace. NetTech's team of technology consultants can help you implement and get the most out of Microsoft Office 365 cloud products. Learn more about how you can store your documents in the cloud and access them seamlessly from any device. Our consultants can advise you on how to leverage Office 365 to become more productive, more collaborative, and increase employee satisfaction.
Leading The Way In Jacksonville's Information Technology Ecosystem
Browse some of our information technology thought leadership articles below.
What is SOC 2 Type II Compliance?
What is Azure Blob Storage? (Besides a Funny Name)
ChatGPT Cybersecurity Risks and Impacts
MEET YOUR IT DEPARTMENT
Make the smart choice and moved to managed services and get access to a complete IT department. Avoid the hassles, difficulties, and cost inefficiencies of hiring catch-all generalists in-house.
Your dedicated virtual network manager is your point person for all technology related IT needs.
WHAT YOU’LL GET
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"NetTech helps supplement our internal IT resources and keep our systems secure. They were able to help patch security vulnerabilities, demonstrate compliance, and create more competitive responses in our due diligence packages and RFPs."
Director Of Compliance
Padgett Law Group